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AventraTravel

Delete your Aventra Travel account

You can permanently delete your account and data at any time — from inside the app, or by email if you no longer have the app installed.

Aventra Travel is published by Poker Games Interactive. This page applies to the Aventra Travel app on both iOS and Android, and to the aventra.travel web service.

Option 1 — Delete from the app or website

This is the fastest path and takes effect immediately. Use whichever is more convenient — both run the exact same right-to-erasure flow on our servers.

From the Aventra Travel mobile app (iOS or Android)

  1. Open Aventra Travel and sign in if you’re signed out.
  2. Tap the Account tab at the bottom of the screen.
  3. Scroll to the bottom of the Account screen.
  4. Tap Delete Account.
  5. Confirm the prompt.

From the Aventra Travel website

  1. Sign in at aventra.travel/account.
  2. Scroll to the Delete Account card at the bottom of the page.
  3. Click Delete My Account, type DELETE to confirm, and click Delete Forever.

Option 2 — Request deletion by email

Use this path if you’ve already uninstalled Aventra Travel, can’t sign in, or simply prefer email:

  1. From the email address registered to your account, send a message to support@aventra.travel.
  2. Use the subject line “Delete my Aventra Travel account”.
  3. We’ll reply from the same address to verify the request.
  4. Once verified, deletion completes within 30 days (typically much sooner). You’ll receive a final email confirming the removal.

What gets deleted, what’s kept, and for how long

Permanently deleted

Requesting account deletion permanently removes your profile, authentication record, saved journeys, photos, videos, route data, emergency SOS contacts, and profile picture from Aventra Travel’s servers.

Retained

Financial and subscription receipts required by tax law are retained in aggregated form for up to 7 years, as required by law. No other personal data is retained.

Timing

In-app deletion takes effect immediately. Email requests complete within 30 days of verification, typically much sooner. Encrypted database backups age out on a short rolling window thereafter, in accordance with industry best practice.

A note about active subscriptions

Aventra Travel subscriptions (Explorer and Voyager) are billed by Apple or Google on your behalf. Deleting your Aventra account does not cancel an active subscription — you also need to cancel it through the store that billed you:

  • iOS: Settings → your Apple ID name → Subscriptions → Aventra Travel → Cancel.
  • Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Aventra Travel → Cancel.

Questions?

We’re happy to help. Email us at support@aventra.travel and we’ll get back to you within 24–48 hours.

For full details on what we collect and how we handle it, read our Privacy Policy.

Poker Games Interactive · Las Vegas, Nevada, USA